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out of hours support

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uk call centre providing out of hours support servicesWhen lost calls mean lost business, you need a call centre you can rely upon. The ability to have calls answered out of hours ensures your customers are never left frustrated and really makes you stand out from the crowd.

Call Handling Services

Our live call handling services are a cost-effective solution which can enable your company to provide efficient and professional responses to customer enquiries. The out of hours and overflow call services are tailored to meet the specific needs of your business, products and services.

Seamless integration and cutting edge technology means that when your customer calls in your company details will be instantly recognizable, allowing our operators to greet them with your company name and desired introduction. We can take a message, forward your caller on to an appropriate employee, take reservations or orders, or even provide an information service. Our service is entirely customer led and each of the packages we offer is bespoke, allowing you complete flexibility to choose which elements of our services suit your needs.

Out of Hours Calls

Our out of hours messaging and answering services are ideal for a wide range of businesses, including emergency information services, veterinary services, legal services, mail order companies, maintenance services, health services and leisure to name but a few.

To discuss the right option for you please call us on 01271 336 000 or Contact Us today!

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Need your out of hours
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Our out of hours and overflow call services are tailored to meet the specific needs of your business, products and services.

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 Client Testimonials

Testimonial from Carmarthenshire County Council

I have found them to be a very professional organisation with excellent customer service and above all they deliver the services we require on time and in budget.

 

 

Sarah Owen, Marketing & Tourism Development officer
Carmarthenshire County Council

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