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Carrier Direct Marketing currently work for over 200 organisations throughout the UK, many of which are leading tourism destinations, tour operators, travel agents and tourist boards. In addition we work with clients such as government organisations, manufacturing companies and furniture retailers.

We provide direct mail, day to day brochure fulfilment, bulk distribution, print and design, call centre, market research and marketing support services to our clients. We are proud to have an exceptionally high client retention rate, testament to our exceptional customer service and value for money.

Communication was one of the key enablers to ensure a successful programme would be delivered, and due to the small nature of the team a helpline was required. Carrier Direct were brought on board for the launch of the programme and have been providing advice and support to the volunteers for the past two and a half years. They have fielded calls from the volunteers regarding dates and locations of training and deployment, answered queries on uniform sizes, lost passes and missed sessions. They’ve carried out call-rounds to ensure programme changes were effectively communicated and have supported complex deployments of volunteers. They have been integral in the success of the deployment of the legacy programme for the ambassadors, and have proved to be flexible and able to support the changing requirements of the programme as it has developed, and have worked consistently well alongside the main team based in City Hall, London.

direct marketing case studies
Duncan Rosie, Senior Operations










For further information on what Carrier Direct Marketing can do for your business, please contact Bob Carter on 01271 336000 or Contact Us.

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